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Terms & Conditions

Terms and Conditions

Acceptance of order
The contract in respect of the products supplied by us to you comes into existence when your order has been accepted by us. For the avoidance of doubt, receipt of an order via our site does not constitute acceptance of an order.

Your Right To Cancel
You have the right to cancel your order with us at any time before the expiry of 7 days from the day after the date of delivery. If your order has been processed, we are unable to cancel it here you may still cancel the order however the cost of returning the items are at your expense.

Wrong Delivery Address Inputted
If you provide us with a wrong delivery address and your goods are signed for by another party, Maison Bébé cannot be held responsible for any loss you incur as a result.

You may of course return any items purchased from Maison Bébé  within 14 days of the purchase date. Returns costs are at your expense. We request original packaging is kept and the item be unused.

Product Guarantee
This guarantee is in addition to and does not affect your statutory rights and is free of charge. In return, please note the following terms and conditions.

  • The guarantee is available for all products purchased from Maison Bébé.
  • This guarantee is non transferable
  • The guarantee applies to the product only and does not cover any consequential losses – i.e. time or other products
  • The guarantee applies to material and manufacturing defects only under normal domestic use in the United Kingdom.
  • The guarantee does not cover faults caused by factors outside the manufacturer’s control, including failure to follow the user guide and maintenance instructions, normal wear and tear, inappropriate use, accidental wilful and or misuse of the product, inappropriate storage methods and or inappropriate cleaning, modification, alteration, transformation of the product.
  • The guarantee does not cover parts subject to normal wear and tear, foam handles, rubber elements of wheels, pneumatic tyres, signs of fabric wear.
  • The guarantee does not cover pushchair accessories including bottle bags, cosy toes, foot muffs, pushchair liners, changing bags, rain covers, canopies, mosquito nets, parasols, head huggers, and neck supports.
  • Moving parts should be maintained on a regular basis and a lubricant such as silicone spray should be applied to keep necessary parts running smoothly.
  • Fabric accessories may fade at different rates especially when not being used together.
  • If the product is found to be defective within the definition detailed above, Maison Bébé shall, at its discretion, repair the product, or at Maison Bébé discretion, provide new goods to repair the fault or replace the product with the same or similar model to the same specification, this shall be Maison Bébé sole obligation.
  • any repair work undertaken will be approved by Maison Bébé.


Copyright and Trademarks
All Site design, text and graphics are the copyright of Maison Bébé. ALL RIGHTS RESERVED.

Specifications, Colours, Weights and Sizes

  • We reserve the right to alter specifications without prior notice. All sizes and weights given as a guide only and are approximate. Representations of colour are approximate due to the limitations of photographic and calibrations of different output devices.
  • A name given to a product is not necessarily representative of the colour. If you have a specific requirement or are unsure as to the exact colour please e-mail us for assistance before purchasing.

Personal Information
We will never sell your personal information, and will share it only in the limited circumstances described below:

  1. with Maison Bébé, its subsidiaries and affiliates, and their agents and employees.
  2. where we are required to disclose personal information in response to law enforcement activity or other governmental request, or when otherwise required or permitted by law.
  3. to enforce our contract or property rights, enforce the Site's Terms of Use, or when otherwise necessary to protect ourselves.
  4. due to a sale or merger of one or more of our assets or any division or business line.

We may also use and disclose information in aggregate (so that no individual customers are identified) for marketing, strategic development, and other purposes.

Our Terms and Conditions apply where customer's address is not UK mainland, NI or IOM


The prices payable for goods are inclusive of UK VAT, but exclusive of local taxes, import duties and clearances.


These terms and conditions shall be governed by the exclusive law and jurisdiction of England.

Welcome to
Maison Bébé

Thanks to all of you for nominating us for Best Online Retailer by Nursery Industry Awards. This means so much! And now we're a Gold winner from Mumpreneur too!

Maison Bébé - the web’s favourite babystore. We supply a full range of the latest and coolest baby products and accessories including clothes, pushchairs, nursery furniture, baby cots and equipment.

We stock the coolest brands including Bibetta, Nana's Manners, Nova Harley, BabyHub, Aleva Naturals, Doudou et Compagnie and the best selling Lulla Doll.

We have added some cute essentials for Spring/Summer 2018 - take a look!Maison Bébé - because home is where the baby is!

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